FAQ

How do I make a Reservation?


We take all reservations exclusively online via OpenTable.

If you do not see availability for your desired party size, please check another date.

Reservations become available 30 days in advance with new reservations releasing at 12 AM EST.  

We require a credit card to hold all reservations.

Can I call in or Direct Message you on Instagram to make a reservation?


No. We take all reservations exclusively online via OpenTable. 

Should you wish to enquire about waitlist for a particular date, please Email

Who do I contact for media inquiries, career opportunities or partnerships?


All inquiries about employment, media, partnerships, events or special requests should be submitted by email. From there, you will be forwarded to the appropriate person(s). Email

How do I make changes to my reservation?


To change or cancel an existing reservation, or inquire about dietary restrictions or allergies, please adjust directly through Open Table or email.

How long is my reservation window?


We allocate a seating time of 2 hours for parties of two, and 2.5 hours for parties of 3 or more.

What is your Cancellation Policy?


We kindly ask that any cancellations be made at least 48 hours before the reservation time. Cancellations or no shows beyond the cancellation window will result in a fee of $50 per guest. We require 24 hours notice for any changes to be made to your party size. If you are going to be late please email.

Can I book a large group?


Our largest availability online is for parties of 6. Large parties over six guests may inquire via email

Separate reservations may not be combined to accommodate groups. When booking reservations, please include children & infants in the party size.

Do you allow walk-ins?


We accept walk-ins but highly recommend making a reservation. Please see our reservations page for more information.

If it calls for nice weather, we offer a limited number of bistro-style tables in our private courtyard.  These are available on a first come, first served basis.  These tables are not protected from rain, and are unavailable for advance bookings.

Can we bring in our own dessert or wine? Decorations?


Our corkage fee is $75 per 750ml bottle  and our cake cutting fee is $8 per guest. We kindly ask our guests to not bring decorative items into the restaurant. We don’t allow guests to bring dessert. 

Can you accommodate dietary restrictions and allergies?


Yes. Please specify in your booking of any dietary restrictions your party has and our staff can identify appropriate offerings. Due to our constantly evolving menus, we can make accommodations on a case-by-case basis.

Is Prime Seafood Place wheelchair accessible?


Yes.

Do you do take-out orders or delivery?


No, we are a dine-in restaurant only.

Is parking available at Prime Seafood Palace? 


There is nearby parking at the following locations:

16 Ossington Avenue Green P Parking Lot
16 Ossington Avenue, Toronto (Queen and Ossington – north on Ossington on west side)

Green P – Carpark
275 (Shaw and Shank Street – south on Shaw on west side)

Precise Park Link (Inside the CAMH – Workman Way)
1001 Queen St W, Toronto Ontario

Canada Wide Parking (West on Queen head south on Gordon Bell Road)
45 Gordon Bell Road, Toronto Ontario

Metered Green P Street Parking is available along Queen Street, Shaw Street and all residential zones close by.
Use the Green P parking app for easier access.